Support

helixnetball.com/support

Get in touch

Questions, problems or feedback — we read everything.

hello@helixnetball.com

Common questions

Does HELIX need an account or sign-in?

No. There's no account, no sign-in and nothing to set up. Everything you record stays on your phone — nothing is sent to us or anyone else.

Does it work without mobile reception?

Yes. HELIX works with no signal at all — every court, every venue. It records on your phone and never needs the internet.

Which positions and events does it record?

All 7 positions, GS through GK. Against each you can record goals, misses, turnovers and penalties, period by period — plus opposition goals, so the scoreline stays accurate.

Can I fix a mistake after I tap it?

Yes. Undo reverses your last entry straight away, and redo brings it back. You can also reconcile the score with the venue board mid-game, so a missed or double-counted goal never sticks.